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LAW7413 - Consumer Law Practice


All materials produced for teaching this course of study, including all lectures delivered, all audio and visual aids* to presentation of lectures, and any supplementary materials are protected by copyright.

You are permitted to use these materials only for your personal study and research. Use of any part of the materials for other purposes, including sale of your personal lecture notes, without express permission of the copyright owner may infringe copyright. The copyright owner may take action against you for infringement.

*includes overheads, powerpoint slides and any online materials.

*Go to the online resources for this Unit...

 

Introduction

Welcome to the Consumer Law Practice Unit in the Postgraduate Diploma in Legal Practice, Skills & Ethics (PDLP) Online Course.

Purpose

In this Unit you will

  • Examine and apply some of the fundamental principles associated with Consumer Law such as consumer rights in credit contracts
  • Scrutinise the legislative and administrative structures established for the resolution of disputes in Consumer Law
  • Explore some of the ethical issues that may confront a legal practitioner working in this area.
The topics covered in this Unit are foundation topics and provide useful examples and opportunities to engage in the practical application of basic Consumer Law principles in legal practice.

Learning Outcomes

At the successful completion of this Unit you should be able to

  • Identify consumer law issues and ascertain the relevant law and remedies
  • Provide comprehensive advice to a client
  • Draft appropriate documents
  • Negotiate appropriate resolutions of consumer problems.

Modules

This Unit is divided into 4 Modules. If you click on any of the titles below it will take you to a brief introduction for that Module.

  1. Overview
  2. Consumer Protection Law
  3. Consumer Credit
  4. Consumer Dispute Resolution

Teaching Staff

This Unit is taught by Rachel Chrapot from the Law Faculty at Monash University and she can help you with your enquiries in regards to the content or assessment of this Unit. You can contact Rachel from 18 June 2007 by email at:

Attendance

You must attend all face to face sessions to pass this Unit. If you have any difficulties in attending please contact Rachel as soon as possible.

Other

If you have any other enquiries please contact the following

Assessment

If you have any academic questions with respect to this assessment, please email Rachel Chrapot (rachel.chrapot@law.monash.edu.au). If your question is administrative in nature please contact the Post Graduate Studies Manager (Wendy.Panaccio@law.monash.edu.au) or Gaye Landsell, Course Convener (gaye.lansdell@law.monash.edu.au).

Please note that assessments handed in late are subject to a penalty of 10% per day from both the skill (where appropriate) and the content. Please consult the Course Handbook provided in hardcopy at the commencement of the online course about assessment regulations.

Resources

You will find a range of useful resources available to help you in this Unit including


If you find any resources that you think might be helpful for this Unit can you please email your Teacher with the details.

Plagiarism

The University applies strict policies on plagiarism. If a piece of assessable work contains significant plagiarised material it may be graded at zero. Furthermore, conscious or intentional copying can be regarded as cheating and dealt with under the University's Disciplinary Procedures. It is also an offence for a student to permit their work to be copied by another student for submission.

 

It is critically important that graduates do not plagiarise. The program emphasises professional ethics and plagiarism by a solicitor has been treated as grounds for suspension from practice.

 

You must therefore take particular care that all the work you submit for assessment is genuinely your own work (apart from legitimate legal sources such as precedents). You are encouraged to discuss the requirements of an assessable task with your colleagues but the final product submitted must be your own.

 

You should bear in mind that your instructor is reading a relatively small number of pieces of work and improper similarities between the work of two or more graduates are strikingly obvious.

 

You should also bear in mind that it is improper to allow your work to be copied and both the copier and the copy-ee may receive a zero grade for the work.

Worksite

If you are an enrolled student you can now enter the Unit worksite by clicking on the link "Go to the online resources for this Unit" in the blue box at the top right hand side of this page. Once you have logged in using your Monash "Authcate" password you will go to the Unit Organiser.

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